“…the study finds that satisfaction with battery performance is by far the least satisfying aspect of smartphones.”

- JD Powers & Associates  March 15, 2012

Two trends in the cellular phone market are coming together to create a critical need for battery testing in retail stores: more consumers use retail stores to solve their service problems and power demands of today’s multi-tasking devices are outstripping the ability of their batteries to deliver.

  • Increase customer satisfaction by providing an immediate diagnosis for common issues
  • Save money by reducing no-fault-found phone charges and free battery giveaways
  • Generate additional revenue through added accessory sales


POS Battery Testing Systems featuring our C5100 allow retail staff to test batteries that have been returned by customers for exchange, either on their own or within devices perceived as faulty.

c5100 All-in-one bundle

Cadex C5100 All-In-One Bundle

  • Cadex C5100™ Battery Analyzer
  • RigidArm™ Adapter
  • Cadex BatteryStore™
  • Samsung Bixolon STP-103G Thermal Printer
Part Number: 11-510-0002

c5100 VALUE bundle
Cadex C5100 Value Bundle

  • Cadex C5100™ Battery Analyzer
  • RigidArm™ Adapter
  • Cadex BatteryStore™                                           
Part Numbers: 11-510-0001

c5100 battery ANALYZER

Cadex C5100 Battery Testing System

Services 1 battery; user selectable for Li-Ion – 3.6V, 500-1500 mAh. Includes RigidArm™ Universal Battery Adapter, North American and Euro AC cord. RoHS compliant.
Part Number: 11-510-0001
Note: Computer monitor and keyboard are not included and for illustration purposes only.


The C5100 Battery Analyzer has been designed for the retail user. Simple and fast but providing tremendous value through a number of special features.

C5100 Battery ANALYZER

  • Proprietary QuickSort™ Technology
  • 30 Seconds to Sort Good/Low/Poor State of Health (SoH)
  • Charge capability for when there is less than 40% State of Charge (SoC)
  • Boost function to “Wake Up” batteries with protection circuits triggered
  • Cycle test provides numerical capacity value if needed
Part Number: 11-510-0001
C5100 Battery Tester

BatteryStore™ Software

  • Provide your customers with a receipt or service report customized for your business
  • Record, analyze, and export your battery test results to see how much money you are saving
  • Initiate and control battery testing from your PC
  • Import key battery information from the Cadex Battery Database
Part Number: 07-770-3000
BatteryStore Software

RigidArm™ Universal Adapter

The RigidArm™ is designed for easy connection of cell phone batteries. Spring-loaded arms lock in position to allow quick and accurate setup for repetitive testing. A retractable floor holds batteries vertically or horizontally; adjustable magnetic battery guides are included. Banana plugs offer easy polarity selection; temperature sensor ensures safe operation. The RigidArm™ can be exchanged with configured adapters.
  • Universal battery adapter suitable for most battery types
  • Allows multiple mounting orientations
  • New design with increased robustness
Part Number: 07-110-0192
RigidArm Adapter


QuickSort 4 (QS4) uses Electrochemical Dynamic Response with Multi-dimensional Normalization to sort Li-ion batteries into Good and Poor. QS4 does not use Q-codes but requires entering battery capacity and voltage. The pass/fail capacity can be selected from 60–90% Test time is 4 minutes.

Low charge and capacity-loss appear similar. The patent pending QS4 separates these two characteristics and reads capacity with state-of-charge of 20% and above.

Wake Up Dead Batteries Using the “Boost” Function

  • If a cell phone battery is discharged too far, its internal protection circuits will trigger and the battery will no longer accept a charge – to the user it appears to be “dead”
  • A 2-minute “Boost” will reactivate the battery
  • After charging, most reactivated batteries will continue to operate normally for the rest of their useful life



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